AZANZ Community Guidelines



AstraZeneca uses a variety of social media channels to connect with people around the world and provide timely updates on our key priorities, our people and our company.

Due to the regulated industry in which we operate, some of our activity on social media is limited. We do not guarantee that we will reply to all comments on our social media posts or direct messages/@mentions received via our social media channels. We will not engage in any online conversation that mentions a medicine.

This channel is not intended as a forum for seeking medical advice or discussing AstraZeneca or other company’s products. However, if you do report any side effects of AstraZeneca prescription drugs on this channel, we will record it and respond directly to you.

If you have experienced an adverse event or think you may be experiencing an adverse event, you should seek advice from a healthcare professional. In order to monitor the safety of AstraZeneca medicines, we encourage reporting any side effects experienced while taking an AstraZeneca medicine. Please visit https://contactazmedical.astrazeneca.com

We reserve the right to remove or block users who violate the terms of use. We respectfully request that you avoid posting comments that include:

  • Off-topic subjects that may be considered spam or advertising
  • Medical and treatment advice
  • Discriminatory or derogatory comments
  • Politics and religion
  • Profanity, vulgarity or personal attacks
  • Promotion of illegal activity
  • Infringe on copyrights or trademarks
  • Mentions of any medicine produced by AstraZeneca or other pharmaceutical companies
  • product claims and information
  • off-label uses of medications (using a drug approved for treating one condition for another condition)
  • non-native language
  • ongoing legal or regulatory matters
  • information that may compromise the safety, security or proceedings of public systems or any criminal or civil investigation

We reserve the right to remove any comments that include such materials, and we may block or remove any user who does not comply with these community guidelines.

Engagements performed by AstraZeneca social media channels in relation to other individuals or organizations on social media (follow, share, like, reply) does not equal an endorsement of all activity and views expressed through those accounts.

The views and opinions expressed by users engaging with AstraZeneca social media channels are not a reflection of AstraZeneca. AstraZeneca does not endorse and is not responsible for information and opinions shared by social media users.

Please also see our Privacy Notice and Legal Notice for more information.